Water Service FAQ

Due to the topography of our community, water pressure can vary significantly from one area to another. Our staff maintains over 50 pressure regulating stations to manage the water pressure to acceptable industry standards. Water is gravity supplied to your home or business from 13 reservoirs strategically located throughout the hillside community.

Water pressure problems inside the home are the responsibility of the homeowner. The most common problem is also the easiest to fix. Screens on faucets and showerheads are designed to catch the small amount of harmless sand and minerals that may be present in the water. Over time these substances can build up and clog the screens.

Simply removing the screens and flushing them can cause a significant improvement in water pressure at the fixture. Other problems can be caused by partially blocked pipes, deteriorated fixtures, or aging water heaters. A professional plumber can inspect your home for these problems.

If the plumber says your home system is functioning well, the next step is to call Yorba Linda Water District at (714)701-3000.

Problems within the water distribution system can include control valves that are malfunctioning or in need of adjustment, nearby pipeline repairs where temporarily closed valves were not re-opened, and temporary low pressure due to high water demands of fire fighting activities.

The District’s engineering department staff is currently utilizing a computerized “hydraulic model” of our water system to study changes to the system and methods of system operations that will improve water pressure to identified low-pressure areas. Yorba Linda Water District’s practice is to promptly investigate the low-pressure concerns of our consumers.

If you believe you have low water pressure, please call the District at (714)701-3000.

AutoPay is Yorba Linda Water District’s convenient method of automatic water bill payment. Customers can arrange to have their monthly water bill amount deducted electronically from their bank account.

For more information, you can call Yorba Linda Water District’s customer service office at (714)701-3050.

Water used by the fire department during a fire is obtained directly from fire hydrants. The water does not flow through a water meter, and cannot be measured. This water is accounted for by water providing agencies along with water lost due to leaks and water main breaks. The cost of this water is considered an overhead cost of water system maintenance and is a component of your monthly service charge.