Customer Service Fees
New Account Setup Fee: $50
The “New Account Setup Fee” is charged when a new tenant/owner establishes water service.
Late Payment Fee: 10% of Outstanding Charges
A Late Fee Notice will be mailed to the address on file approximately 2 days after the bill is due as a reminder that the current bill is past due. The Late Fee is assessed immediately if payment has not been received by the bill due date.
Notice of Discontinuance: $15
A Notice of Discontinuance (yellow tag) is posted on your door 37 days from the billing date (ten days after the bill due date. This serves as a 72-hour notice prior to shutoff.)
Shut-Off Due to Non-Payment: $50
Service is discontinued 44 days after the billing date. A representative is sent out to turn the service off.
Re-establish service during business hours: $50
(between 7:00 a.m. and 4:30 p.m., Monday through Friday – excluding holidays)
Re-establish service after business hours: $230
(after 4:30 p.m. and before 7:00 a.m., Monday through Friday, weekends and holidays)
Returned checks: $40
Rejected ACH: $40
Tampering with Water District lock:
Residential: $95
Commercial: $100
Stop Payment of District Check: $25
Meter Removal: $80
Meter Replacement (Due to Meter Removal): $135
(Plus additional labor & material due to customer tampering)
Water Meter Testing Fee: $150
(Plus cost of independent laboratory testing if applicable.)
